Unfortunately the postcode field is a fixed field – just enter 00000 and it should let you continue.
On the checkout page click the link "Already have an account? Log in". From there you can create an account and proceed with your order. Please note we do not store card details.
You may be on our newsletter list, but not have a username and password set up as these are two separate systems. See above for how to set up a username and password.
Give us a call on 0131 208 3333 and we will try to resolve this for you over the phone.
Please see our Discounts and Promo Codes page for our current offers and apply the relevant discount code at checkout.
Please see our Discounts and Promo Codes page for our current offers. Special discount codes are sent out through our Product Update Mailing List. You can sign up to receive our email updates by entering your email address in the "Newsletter Signup" box at the bottom of the page.
None of our books are available in ebook format, however we are exploring our options. None of our Vicarious guides have GPS POI downloads available.
All orders are processed as quickly as possible. Stock items are normally posted the same day up to 2.30pm or on the next working day. See our Delivery Terms for delivery estimates. Pre-ordered items are dispatched as soon as they come into stock. Arrival dates are estimates; we are reliant on other companies for delivery and delays can occur.
We are happy to send your goods to any address you provide, but if you choose a delivery address other than your registered card/home address and the goods are not received, we will not issue a refund, provide any compensation, or resend the goods without further payment. Please see our Delivery Terms for more information.
We are happy to ship to a number of countries outside the UK. You will be given shipping options at checkout and will be charged according to the delivery method you select. Orders will not be processed if the shipping cost has been incorrectly selected. We regret that we do not post to the US due to ongoing customs issues.
We will post your books out Royal Mail Second Class for free unless otherwise stated. If you require them to be sent first class or using an expedited service, you can select this at checkout and the relevant fee will be added to your order total. All non UK deliveries are chargeable and you will be given shipping options and costs at checkout.
If you experience any problems with checkout, feel free to call us on 0131 208 3333 for us to take the payment over the phone, or try to help with your issue.
