Your communications with us
Availability
Vicarious Media Contract
Returns
Privacy
Jurisdiction
Further Information

    Terms & Conditions

    Thank you for shopping at Vicarious Media. The following terms and conditions apply to all Vicarious websites. When you visit or shop at this website you accept these conditions.

    Vicarious reserves the right to refuse access to its websites, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

    We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

    This website or any portion of this website or affiliated websites may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

    You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

    You may not systematically extract and/or re-utilise parts of the contents of the website without Vicarious Media Ltd's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of this website.

     

    Your communications with us

    You understand that you, and not Vicarious Media Ltd, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

    If you do post content or submit material, and unless we indicate otherwise, you

    (a) grant Vicarious Media Ltd non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and

    (b) you give Vicarious Media Ltd the right to use the name that you submit in connection with such content, if they choose.

    (c) you represent and warrant that you own or otherwise control all of the rights to the content that you post or submit to Vicarious Media Ltd; that, at the date that the content or material is submitted to Vicarious Media Ltd: (i) the content and material is accurate; (ii) use of the content and material you supply will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Vicarious Media Ltd for all claims brought by a third party against Vicarious Media Ltd arising out of or in connection with content you have submitted.

     

    Availability

    We list availability information for products sold by us on our websites. Please note that dispatch estimates are just that; they are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be delayed or unavailable.

    We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
    Please also see our Delivery Terms.

     

    Vicarious Media Contract

    When you place an order to purchase a product from Vicarious Media, you will receive an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation to you that we've dispatched that product to you (shop.vicarious.media orders only).

    When you place your order money will be taken from your account immediately. The order is only valid once it has been paid for. If you have a discount code you must apply it when you order. It is your responsibility to ensure you have a valid discount code and that the discount code has successfully applied in the discount code box before completing the order. Discount codes will not be applied retrospectively to your order. Discount codes are for online orders only and cannot be used for telephone or postal orders. To obtain a Vicarious Media discount code sign up to our product update email newsletter on the bottom of this page. Vicarious Media discount codes are not given out over the phone and only apply to orders placed on shop.vicarious.media.

    Products for sale on pre-order display the estimated date of dispatch on the product description page. The ACSI Camping Card is dispatched around the second week of December every year. No address changes are possible to ACSI CampingCard pre-orders after the 25th of November. The ACSI Camping Card is not printed or available before the middle of December.

    Your contract with us will be terminated 30 days after the auto-generated Order Complete Invoice has been sent to the email address you provided.

     

    Returns

    Please see our Delivery Terms for details on returns.

     

    Privacy

    Please see our Privacy Statement for details on privacy.

     

    Jurisdiction

    This website is not directed to any person in any jurisdiction whether the publication or availability of the website, or the promotions or offers, is prohibited and persons to whom such prohibitions apply must not use the website. These terms and conditions are guaranteed by and constructed in accordance with English law with English courts having exclusive jurisdiction.

     

    Further Information

    The following website details your rights as a consumer and our responsibilities as a seller:

    www.citizensadvice.org.uk